Payroll and Timekeeping Clerks

This is a sub-career of Financial Clerk

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Job Outlook:
Decline
Education: High school diploma or equivalent
Salary
High: $73,580.00
Average: $52,300.00
Hourly
Average: $25.14

What they do:

Compile and record employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions, or prepare paychecks.

On the job, you would:

  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Process and issue employee paychecks and statements of earnings and deductions.
  • Compute wages and deductions, and enter data into computers.

Important Qualities

Communication skills. Financial clerks should be able to explain policies and procedures to colleagues and customers.

Math skills. The job duties of financial clerks includes calculating charges and updating financial records.

Organizational skills. Financial clerks must be able to arrange files so they can find them quickly and efficiently.

Personality

A3 Your Strengths Importance

Characteristics of this Career

95% Integrity  -  Job requires being honest and ethical.
94% Dependability  -  Job requires being reliable, responsible, and dependable, and fulfilling obligations.
94% Cooperation  -  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
93% Attention to Detail  -  Job requires being careful about detail and thorough in completing work tasks.
89% Self-Control  -  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
88% Independence  -  Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
85% Adaptability/Flexibility  -  Job requires being open to change (positive or negative) and to considerable variety in the workplace.
84% Initiative  -  Job requires a willingness to take on responsibilities and challenges.
83% Achievement/Effort  -  Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
81% Stress Tolerance  -  Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
80% Analytical Thinking  -  Job requires analyzing information and using logic to address work-related issues and problems.
79% Persistence  -  Job requires persistence in the face of obstacles.
78% Concern for Others  -  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
68% Innovation  -  Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
66% Leadership  -  Job requires a willingness to lead, take charge, and offer opinions and direction.
A3 Your Strengths Importance

Strengths

100% Conventional  -  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
A3 Your Strengths Importance

Values of the Work Environment

67% Relationships  -  Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Aptitude

A3 Your Strengths Importance

Abilities | Cognitive, Physical, Personality

72% Oral Comprehension  -  The ability to listen to and understand information and ideas presented through spoken words and sentences.
72% Written Comprehension  -  The ability to read and understand information and ideas presented in writing.
69% Written Expression  -  The ability to communicate information and ideas in writing so others will understand.
69% Near Vision  -  The ability to see details at close range (within a few feet of the observer).
66% Oral Expression  -  The ability to communicate information and ideas in speaking so others will understand.

Job Details

Responsibilities
Enter information into databases or software programs.
Record personnel information.
Record personnel information.
Verify employee information.
Reconcile records of sales or other financial transactions.
Train others in operational procedures.
Prepare financial documents.
File documents or records.
Execute sales or other financial transactions.
Calculate financial data.
Enter information into databases or software programs.
Compile data or documentation.
Verify employee information.
Verify employee information.
Record personnel information.
Record personnel information.
Maintain current knowledge related to work activities.
Provide information to coworkers.
Record personnel information.
Compile data or documentation.
Distribute materials to employees or customers.
Check data for recording errors.
Prepare documentation for contracts, transactions, or regulatory compliance.
Reconcile records of sales or other financial transactions.
Prepare research or technical reports.
Compile data or documentation.
Coordinate operational activities.
A3 Your Strengths Importance

Attributes & Percentage of Time Spent

98% Importance of Being Exact or Accurate  -  How important is being very exact or highly accurate in performing this job?
96% Face-to-Face Discussions  -  How often do you have to have face-to-face discussions with individuals or teams in this job?
95% Spend Time Sitting  -  How much does this job require sitting?
92% Telephone  -  How often do you have telephone conversations in this job?
91% Electronic Mail  -  How often do you use electronic mail in this job?
89% Importance of Repeating Same Tasks  -  How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
88% Work With Work Group or Team  -  How important is it to work with others in a group or team in this job?
86% Indoors, Environmentally Controlled  -  How often does this job require working indoors in environmentally controlled conditions?
81% Time Pressure  -  How often does this job require the worker to meet strict deadlines?
75% Letters and Memos  -  How often does the job require written letters and memos?
72% Impact of Decisions on Co-workers or Company Results  -  What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
72% Frequency of Decision Making  -  How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
71% Contact With Others  -  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
66% Structured versus Unstructured Work  -  To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
A3 Your Strengths Importance

Tasks & Values

84% Working with Computers  -  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
83% Processing Information  -  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
81% Getting Information  -  Observing, receiving, and otherwise obtaining information from all relevant sources.
80% Performing Administrative Activities  -  Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
75% Communicating with Supervisors, Peers, or Subordinates  -  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
72% Documenting/Recording Information  -  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
68% Evaluating Information to Determine Compliance with Standards  -  Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
68% Updating and Using Relevant Knowledge  -  Keeping up-to-date technically and applying new knowledge to your job.
66% Organizing, Planning, and Prioritizing Work  -  Developing specific goals and plans to prioritize, organize, and accomplish your work.
66% Making Decisions and Solving Problems  -  Analyzing information and evaluating results to choose the best solution and solve problems.

What Financial Clerks Do

Financial clerks
Financial clerks keep and update financial records.

Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out transactions that involve money.

Duties

Financial clerks typically do the following:

  • Keep and update financial records
  • Calculate bills and charges
  • Offer customer assistance
  • Carry out financial transactions

Financial clerks’ job duties vary by specialty and by setting.

The following are examples of types of financial clerks:

Billing and posting clerks calculate charges and generate bills, which they then prepare to send to customers. They review documents such as purchase orders, sales tickets, charge slips, and hospital records to calculate fees or charges due. They also contact customers to get or give account information.

Brokerage clerks help with tasks associated with securities such as stocks, bonds, commodities, and other kinds of investments. Their duties include writing orders for stock purchases and sales, calculating transfer taxes, verifying stock transactions, accepting and delivering securities, distributing dividends, and recording daily transactions and holdings.

Credit authorizers, checkers, and clerks review the credit history, and get the information needed to determine the creditworthiness, of individuals or businesses applying for credit. Credit authorizers check customers’ credit records and payment histories to decide, based on predetermined standards, whether to approve new credit. Credit checkers contact credit departments of business and service establishments for information about applicants’ credit standing.

Gambling cage workers work in casinos and other gambling establishments. The “cage” in which they work is the central depository for money and gambling chips. Gambling cage workers sell gambling chips, tokens, or tickets to patrons. They count funds and reconcile daily summaries of transactions to balance books.

Insurance claims and policy processing clerks process applications for insurance policies. They also handle customers’ requests to change or cancel their existing policies. Their duties include interviewing clients and reviewing insurance applications to make sure that all questions have been answered. They also inform insurance agents and accounting departments of policy cancellations or changes.

Loan interviewers, also called loan processors or loan clerks, interview applicants and others to get and verify personal and financial information needed to complete loan applications. They also prepare the documents that go to the appraiser and are issued at the closing of a loan.

New accounts clerks interview people who want to open accounts in financial institutions. They explain the account services available to prospective customers and help them fill out applications. They also investigate and correct errors in accounts.

Payroll and timekeeping clerks compile and post employee time and payroll data. They verify and record attendance, hours worked, and pay adjustments. They make sure that employees are paid on time and that their paychecks are correct.

Procurement clerks compile requests for materials, prepare purchase orders, keep track of purchases and supplies, and handle questions about orders. They respond to questions from customers and suppliers about the status of orders. Procurement clerks handle requests to change or cancel orders. They make sure that purchases arrive on schedule and that the items meet the buyer’s specifications.

Work Environment

Financial clerks held about 1.3 million jobs in 2022. Employment in the detailed occupations that make up financial clerks was distributed as follows:

Billing and posting clerks 456,300
Insurance claims and policy processing clerks 259,000
Loan interviewers and clerks 247,100
Payroll and timekeeping clerks 165,400
Procurement clerks 65,300
New accounts clerks 46,600
Brokerage clerks 43,700
Credit authorizers, checkers, and clerks 16,400
Gambling cage workers 12,200

The largest employers of financial clerks were as follows:

Credit intermediation and related activities 21%
Insurance carriers and related activities 19
Healthcare and social assistance 18
Professional, scientific, and technical services 8
Administrative and support services 6

Financial clerks work in a variety of industries, usually in offices.

Work Schedules

Most financial clerks work full time.

Getting Started

Education:
32%
Bachelor's Degree
30%
Some College Courses

How to Become a Financial Clerk

Financial clerks
A high school diploma is sufficient for most financial clerk positions.

A high school diploma or equivalent is typically required for most financial clerk jobs. These workers typically learn their duties through on-the-job training.

Education

Financial clerks typically need a high school diploma or equivalent to enter the occupation. Employers of brokerage clerks may prefer candidates who have taken some college courses in business or economics and, in some cases, have a 2- or 4-year college degree.

Training

Most financial clerks learn how to do their job duties through on-the-job training. Some formal technical training also may be necessary; for example, gambling cage workers may need training in specific gambling regulations and procedures.

Advancement

Financial clerks may advance to related occupations in finance. For example, a loan interviewer or clerk may become a loan officer, and a brokerage clerk may become a securities, commodities, and financial services sales agent, after obtaining the required education and license.

Job Outlook

Overall employment of financial clerks is projected to decline 4 percent from 2022 to 2032.

Despite declining employment, about 116,600 openings for financial clerks are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.

Employment

Projected employment of financial clerks varies by occupation (see table). The availability of online tools, which allow financial customers to perform many tasks themselves, is expected to reduce demand for occupations such as new accounts clerks; procurement clerks; and credit authorizers, checkers, and clerks. Similarly, productivity-enhancing technology is expected to limit demand for other clerks, such as payroll and timekeeping clerks, loan interviewers and clerks, brokerage clerks, and insurance claims and policy processing clerks.

Employment of gambling cage workers will be impacted by the adoption of technology in payout processing and online gambling, which limits the need for cage workers.  

Employment of billing and posting clerks is expected to rise in fast-growing healthcare industries; however, automated invoice processing software will increase the productivity of these workers and reduce overall employment growth.

Contacts for More Information

For more information about financial clerks, visit

American Bankers Association

Mortgage Bankers Association

Similar Occupations

This table shows a list of occupations with job duties that are similar to those of financial clerks.

Occupation Job Duties Entry-Level Education Median Annual Pay, May 2022
Bill and account collectors Bill and Account Collectors

Bill and account collectors try to recover payment on overdue bills.

High school diploma or equivalent $39,470
Bookkeeping, accounting, and auditing clerks Bookkeeping, Accounting, and Auditing Clerks

Bookkeeping, accounting, and auditing clerks produce financial records for organizations and check financial records for accuracy.

Some college, no degree $45,860
Gaming services occupations Gambling Services Workers

Gambling services workers serve customers in gambling establishments, such as casinos or racetracks.

High school diploma or equivalent $31,290
Information clerks Information Clerks

Information clerks perform routine clerical duties, maintain records, collect data, and provide information to customers.

See How to Become One $38,710
Tellers Tellers

Tellers are responsible for accurately processing routine transactions at a bank.

High school diploma or equivalent $36,380
Secretaries and administrative assistants Secretaries and Administrative Assistants

Secretaries and administrative assistants do routine clerical and organizational tasks.

High school diploma or equivalent $44,080
Medical records and health information technicians Medical Records Specialists

Medical records specialists compile, process, and maintain patient files.

Postsecondary nondegree award $47,180

Information provided by CareerFitter, LLC and other sources.

Sections of this page includes information from the O*NET 27.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.

CareerFitter, LLC has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.