Medical or Health Services Manager
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Salary Range: $100,000 +
Average Hourly: $ 47.95
Education: Bachelor's degree
Number of Jobs: 406100
Jobs Added to 2029: 71600
Growth: Much faster than average
Go here to see salary and job data specific to the United Kingdom.
What Medical and Health Services Managers Do
Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.
Medical and health services managers typically do the following:
- Improve efficiency and quality in delivering healthcare services
- Develop departmental goals and objectives
- Ensure that the facility in which they work is up to date on and compliant with laws and regulations
- Recruit, train, and supervise staff members
- Manage the finances of the facility, such as patient fees and billing
- Create work schedules
- Prepare and monitor budgets and spending to ensure departments operate within funding limits
- Represent the facility at investor meetings or on governing boards
- Keep and organize records of the facility’s services, such as the number of inpatient beds used
- Communicate with members of the medical staff and department heads
Medical and health services managers work closely with medical records and health information technicians.
Most medical and health services managers work in offices in healthcare facilities, including hospitals and nursing homes, and group medical practices.
Work Environment Details
Medical and health services managers held about 406,100 jobs in 2018. The largest employers of medical and health services managers were as follows:
|Hospitals; state, local, and private||33%|
|Offices of physicians||11|
|Nursing and residential care facilities||10|
|Outpatient care centers||7|
Most medical and health services managers work in offices.
Most medical and health services managers work full time. Some managers work more than 40 hours per week. Work during evenings or weekends may be required in healthcare settings that are open at all hours, such as hospitals and nursing homes. Medical and health services managers may need to be on call in case of emergencies.
Employment of medical and health services managers is projected to grow 18 percent from 2018 to 2028, much faster than the average for all occupations. As the large baby-boom population ages and people remain active later in life, there should be increased demand for healthcare services.
How to Become a Medical or Health Services Manager
Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility and specific function.
Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.
Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.
Work Experience in a Related Occupation
Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a financial clerks within a healthcare office.
Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.
Communication skills. These managers must effectively communicate policies and procedures to other health professionals and ensure their staff’s compliance with new laws and regulations.
Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.
Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.
Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.
Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.
Licenses, Certifications, and Registrations
All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.
A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a social worker license.
Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.
Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization. Advancement to top level executive positions usually requires a master’s degree.
United Kingdom Job Data
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Medical and Health Services Managers,
on the Internet at https://www.bls.gov/ooh/management/medical-and-health-services-managers.htm (visited ).