Ushers, Lobby Attendants, & Ticket Takers

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Job Outlook:
None
Education: None
Salary
High: $37,300.00
Average: $28,700.00
Hourly
Average: $13.80

What they do:

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

On the job, you would:

  • Search for lost articles or for parents of lost children.
  • Greet patrons attending entertainment events.
  • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.

Personality

A3 Your Strengths Importance

Characteristics of this Career

83% Self-Control  -  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
82% Cooperation  -  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
79% Social Orientation  -  Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
77% Dependability  -  Job requires being reliable, responsible, and dependable, and fulfilling obligations.
76% Integrity  -  Job requires being honest and ethical.
74% Concern for Others  -  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
73% Adaptability/Flexibility  -  Job requires being open to change (positive or negative) and to considerable variety in the workplace.
70% Attention to Detail  -  Job requires being careful about detail and thorough in completing work tasks.
65% Stress Tolerance  -  Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
A3 Your Strengths Importance

Strengths

67% Social  -  Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
67% Conventional  -  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
61% Enterprising  -  Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Job Details

Responsibilities
Sell products or services.
Clean facilities or work areas.
Provide patrons with directions to locales or attractions.
Provide attraction or event information to patrons.
Supervise service workers.
Assign duties or work schedules to employees.
Greet customers, patrons, or visitors.
Verify patron or staff credentials.
Usher patrons to seats or exits.
Monitor environment to ensure safety.
Assist individuals with special needs.
Verify patron or staff credentials.
Mediate disputes.
Resolve customer complaints or problems.
Usher patrons to seats or exits.
Respond to customer problems or complaints.
Prepare operational reports or records.
Sell products or services.
Verify patron or staff credentials.
Provide attraction or event information to patrons.
Collaborate with others to develop or refine designs.
Sell products or services.
Maintain supply or equipment inventories.
Respond to customer inquiries.
Arrange artwork, products, or props.
Provide notifications to customers or patrons.
A3 Your Strengths Importance

Attributes & Percentage of Time Spent

97% Contact With Others  -  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
95% Indoors, Environmentally Controlled  -  How often does this job require working indoors in environmentally controlled conditions?
92% Face-to-Face Discussions  -  How often do you have to have face-to-face discussions with individuals or teams in this job?
89% Deal With External Customers  -  How important is it to work with external customers or the public in this job?
82% Physical Proximity  -  To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
78% Spend Time Standing  -  How much does this job require standing?
74% Work With Work Group or Team  -  How important is it to work with others in a group or team in this job?
73% Deal With Unpleasant or Angry People  -  How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
72% Sounds, Noise Levels Are Distracting or Uncomfortable  -  How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
69% Importance of Being Exact or Accurate  -  How important is being very exact or highly accurate in performing this job?
68% Telephone  -  How often do you have telephone conversations in this job?
67% Freedom to Make Decisions  -  How much decision making freedom, without supervision, does the job offer?
A3 Your Strengths Importance

Tasks & Values

75% Performing for or Working Directly with the Public  -  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Getting Started

Education:
61%
High School Diploma - or the equivalent (for example, GED)
33%
Less than a High School Diploma

Information provided by CareerFitter, LLC and other sources.

Sections of this page includes information from the O*NET 27.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.

CareerFitter, LLC has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.