Stockers and Order Fillers

This is a sub-career of Hand Laborer or Material Mover

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Job Outlook:
Faster than average
Education: High school diploma or equivalent
Salary
High: $47,360.00
Average: $35,550.00
Hourly
Average: $17.09

What they do:

Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.

On the job, you would:

  • Complete order receipts.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.

Important Qualities

Customer-service skills. Hand laborers and material movers who work with the public, such as grocery baggers or carwash attendants, must be pleasant and courteous to customers.

Hand–eye coordination. Most hand laborers and material movers use their arms and hands to manipulate objects or move objects into specific positions.

Listening skills. Hand laborers and material movers follow instructions that a supervisor gives them.

Physical stamina. Hand laborers and material movers need the endurance to perform strenuous tasks, such as moving or cleaning objects, throughout the day.

Physical strength. Some hand laborers and material movers must be able to lift and carry heavy objects.

Personality

A3 Your Strengths Importance

Characteristics of this Career

81% Attention to Detail  -  Job requires being careful about detail and thorough in completing work tasks.
78% Dependability  -  Job requires being reliable, responsible, and dependable, and fulfilling obligations.
77% Cooperation  -  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
74% Integrity  -  Job requires being honest and ethical.
66% Stress Tolerance  -  Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
66% Independence  -  Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
64% Self-Control  -  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
63% Adaptability/Flexibility  -  Job requires being open to change (positive or negative) and to considerable variety in the workplace.
63% Concern for Others  -  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
59% Social Orientation  -  Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
56% Initiative  -  Job requires a willingness to take on responsibilities and challenges.
54% Achievement/Effort  -  Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
54% Persistence  -  Job requires persistence in the face of obstacles.
53% Analytical Thinking  -  Job requires analyzing information and using logic to address work-related issues and problems.
53% Leadership  -  Job requires a willingness to lead, take charge, and offer opinions and direction.
52% Innovation  -  Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
A3 Your Strengths Importance

Strengths

86% Conventional  -  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
74% Realistic  -  Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
A3 Your Strengths Importance

Values of the Work Environment

58% Relationships  -  Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
54% Support  -  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Aptitude

A3 Your Strengths Importance

Abilities | Cognitive, Physical, Personality

66% Near Vision  -  The ability to see details at close range (within a few feet of the observer).
60% Oral Comprehension  -  The ability to listen to and understand information and ideas presented through spoken words and sentences.
56% Trunk Strength  -  The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
53% Manual Dexterity  -  The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
53% Oral Expression  -  The ability to communicate information and ideas in speaking so others will understand.
53% Extent Flexibility  -  The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
53% Written Comprehension  -  The ability to read and understand information and ideas presented in writing.
53% Speech Clarity  -  The ability to speak clearly so others can understand you.

Job Details

Responsibilities
Prepare documentation for contracts, transactions, or regulatory compliance.
Package objects for shipping.
Read work orders to determine material or setup requirements.
Unload materials or equipment.
Stock supplies or merchandise.
Store items.
Inspect items for damage or defects.
Discuss goods or services information with customers or patrons.
Receive shipments.
Attach identification information to products, items or containers.
Stock supplies or merchandise.
Inspect shipments to ensure correct order fulfillment.
Calculate costs of goods or services.
Collect deposits, payments or fees.
Deliver items.
Attach identification information to products, items or containers.
Monitor inventories of products or materials.
Distribute materials to employees or customers.
Stock supplies or merchandise.
Clean facilities or equipment.
Set up merchandise displays.
Package objects for shipping.
Remove debris or damaged materials.
Send information, materials or documentation.
Clean facilities or equipment.
Advise others on business or operational matters.
Maintain operational records.
Record shipping information.
Calculate costs of goods or services.
Order materials, supplies, or equipment.
Store records or related materials.
Operate forklifts or other loaders.
Unload materials or equipment.
Receive shipments.
A3 Your Strengths Importance

Attributes & Percentage of Time Spent

97% Face-to-Face Discussions  -  How often do you have to have face-to-face discussions with individuals or teams in this job?
88% Contact With Others  -  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
83% Indoors, Environmentally Controlled  -  How often does this job require working indoors in environmentally controlled conditions?
80% Work With Work Group or Team  -  How important is it to work with others in a group or team in this job?
77% Deal With External Customers  -  How important is it to work with external customers or the public in this job?
74% Importance of Being Exact or Accurate  -  How important is being very exact or highly accurate in performing this job?
73% Spend Time Standing  -  How much does this job require standing?
72% Telephone  -  How often do you have telephone conversations in this job?
71% Freedom to Make Decisions  -  How much decision making freedom, without supervision, does the job offer?
71% Structured versus Unstructured Work  -  To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
67% Importance of Repeating Same Tasks  -  How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
62% Physical Proximity  -  To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
62% Spend Time Making Repetitive Motions  -  How much does this job require making repetitive motions?
61% Time Pressure  -  How often does this job require the worker to meet strict deadlines?
61% Frequency of Decision Making  -  How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
60% Coordinate or Lead Others  -  How important is it to coordinate or lead others in accomplishing work activities in this job?
59% Impact of Decisions on Co-workers or Company Results  -  What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
59% Electronic Mail  -  How often do you use electronic mail in this job?
59% Spend Time Walking and Running  -  How much does this job require walking and running?
58% Deal With Unpleasant or Angry People  -  How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
52% Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls  -  How much does this job require using your hands to handle, control, or feel objects, tools or controls?
A3 Your Strengths Importance

Tasks & Values

71% Handling and Moving Objects  -  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
70% Communicating with Supervisors, Peers, or Subordinates  -  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
70% Getting Information  -  Observing, receiving, and otherwise obtaining information from all relevant sources.
68% Performing General Physical Activities  -  Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
61% Identifying Objects, Actions, and Events  -  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
60% Establishing and Maintaining Interpersonal Relationships  -  Developing constructive and cooperative working relationships with others, and maintaining them over time.
58% Performing for or Working Directly with the Public  -  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
58% Organizing, Planning, and Prioritizing Work  -  Developing specific goals and plans to prioritize, organize, and accomplish your work.
53% Making Decisions and Solving Problems  -  Analyzing information and evaluating results to choose the best solution and solve problems.
51% Working with Computers  -  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

What Hand Laborers and Material Movers Do

Laborers and material movers
Some vehicle and equipment cleaners wash cars.

Hand laborers and material movers manually move freight, stock, or other materials. Some of these workers feed or remove material to or from machines, clean vehicles, pick up unwanted household goods, and pack materials for moving.

Duties

Hand laborers and material movers typically do the following:

  • Manually move material from one place to another
  • Pack or wrap products by hand
  • Keep a record of the material they move
  • Signal machine operators to help move material
  • Clean cars, equipment, and workplaces

In warehouses and in wholesale and retail operations, hand laborers and material movers work closely with material moving machine operators and material recording clerks. Some workers are employed in manufacturing industries, loading material onto conveyor belts or other machines.

The following are examples of types of hand laborers and material movers: 

Cleaners of vehicles and equipment wash automobiles and other vehicles, as well as storage tanks, pipelines, and related machinery. They use cleaning products, vacuums, hoses, and brushes. Most of these workers clean cars at a carwash, an automobile dealership, or a rental agency. Some clean industrial equipment at manufacturing firms. Some—for example, those who work at a carwash, also known as carwash attendants—interact with customers.

Hand laborers and freight, stock, and material movers move materials to and from storage and production areas, loading docks, delivery trucks, ships, and containers. Although their specific duties may vary, most of these movers, often called pickers, work in warehouses. Some workers retrieve products from storage and move them to loading areas. Other workers load and unload cargo from a truck. When moving a package, pickers keep track of the package number, sometimes with a hand-held scanner, to ensure proper delivery. Sometimes they open containers and sort the material.

Hand packers and packagers package a variety of materials by hand. They may label cartons, inspect items for defects, and keep records of items packed. Some of these workers pack materials for shipment and move them to a loading dock. Hand packers in grocery stores, also known as grocery baggers, bag groceries for customers at checkout.

Machine feeders and offbearers process materials by feeding them into equipment or by removing them from equipment. The equipment is generally operated by other workers, such as material moving machine operators. Machine feeders and offbearers help the operator if the machine becomes jammed or needs minor repairs. Machine feeders also track the amount of material they process during a shift.

Refuse and recyclable material collectors gather garbage and recyclables from homes and businesses to transport to a dump, landfill, or recycling center. Many collectors lift garbage cans by hand and empty them into their truck. Some collectors drive the garbage or recycling truck along a scheduled route and may use a hydraulic lift to empty the contents of a dumpster into the truck.

Stockers and order fillers receive, unpack, and track merchandise. Stock clerks move products from a warehouse to store shelves. They keep a record of items that enter or leave the stockroom and inspect for damaged goods. These clerks also use handheld radio frequency identification (RFID) scanners to keep track of merchandise. Order fillers retrieve customer orders and prepare them to be shipped.

Work Environment

Hand laborers and material movers held about 7.1 million jobs in 2022. Employment in the detailed occupations that make up hand laborers and material movers was distributed as follows:

Laborers and freight, stock, and material movers, hand 2,988,500
Stockers and order fillers 2,851,600
Packers and packagers, hand 659,600
Cleaners of vehicles and equipment 401,800
Refuse and recyclable material collectors 146,400
Machine feeders and offbearers 51,500

The largest employers of hand laborers and material movers were as follows:

Retail trade 33%
Transportation and warehousing 22
Administrative and support and waste management and remediation services 14
Wholesale trade 10
Manufacturing 10

Hand laborers and material movers lift and carry heavy objects, and their work is usually repetitive and physically demanding. They bend, kneel, crouch, or crawl in awkward positions.

Injuries and Illnesses

Hand laborers and freight, stock, and material movers and refuse and recyclable material collectors have some of the highest rates of injuries and illnesses of all occupations. Moving heavy objects around warehouses or onto trucks, or bending while cleaning a vehicle, may lead to sprains, strains, or overexertion.

Work Schedules

Most hand laborers and freight, stock, and material movers work full time.

Shifts longer than 8 hours are common, and sometimes overtime is available. Because materials are shipped around the clock, some workers, especially those in warehousing, work overnight shifts.

Getting Started

Education:
57%
High School Diploma - or the equivalent (for example, GED)
30%
Some College Courses

How to Become a Hand Laborer or Material Mover

Laborers and material movers
Hand laborers and material movers learn on the job.

There are usually no formal educational requirements to become a hand laborer or material mover. Employers typically require only that applicants be physically able to perform the work.

Education

There are no formal educational requirements to become a hand laborer or material mover.

Training

Most positions for hand laborers and material movers require less than 1 month of on-the-job training. Some workers need only a few days of training, and most training is done by a supervisor or a more experienced worker who decides when trainees are ready to work on their own.

Workers learn safety rules as part of their training. Many of these rules are standardized through the Occupational Safety and Health Administration (OSHA).

Licenses, Certifications, and Registrations

Refuse and recyclable material collectors who drive trucks that exceed a certain capacity—such as vehicles with the combined weight of the vehicle, passengers, and cargo exceeding 26,000 pounds—must have a commercial driver’s license (CDL). Obtaining a CDL requires passing written, skill, and vision tests.

Job Outlook

Overall employment of hand laborers and material movers is projected to grow 5 percent from 2022 to 2032, faster than the average for all occupations.

About 1,075,800 openings for hand laborers and material movers are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Employment

Projected employment of hand laborers and material movers varies by occupation (see table).

Some warehouses have installed equipment, such as high-speed conveyors and sorting systems, to increase efficiency. However, hand laborers and freight, stock, and material movers will still be needed to move materials in many sectors of the economy. Machine feeders and offbearers will be needed to supply materials into or remove materials from equipment that is automated or tended by other workers.

The continued growth in e-commerce will create an increased demand for packaging activities, supporting the demand for stockers and order fillers to prepare orders for pickup or delivery. In addition, some stores may require more workers to handle orders for pickup. However, companies are expanding the use of automated storage and retrieval tools, such as scanners and radio frequency identification (RFID) tags, in response to rising demand for products. These technologies will increase productivity for some of the manual tasks performed by stockers and order fillers, which may partly offset fast employment growth.

As the population grows, the amount of trash generated also is expected to increase. Refuse and recyclable material collectors will be needed to remove the trash, but efficiencies created by automation and improved routing will constrain employment growth.

Demand for automotive repair and maintenance services is expected to contribute to employment growth of cleaners of vehicles and equipment.

Grocery stores, which employ many hand packers and packagers, may employ fewer baggers as a growing number of stores have self-checkout stands at which customers or existing cashiers bag groceries themselves. Automation is becoming more viable in warehouses, limiting the need for workers there.

Contacts for More Information

For more information about hand laborers and material movers, visit

MHI

Warehousing Education and Research Council

Similar Occupations

This table shows a list of occupations with job duties that are similar to those of hand laborers and material movers.

Occupation Job Duties Entry-Level Education Median Annual Pay, May 2022
Construction laborers and helpers Construction Laborers and Helpers

Construction laborers and helpers perform many tasks that require physical labor on construction sites.

See How to Become One $39,520
Delivery truck drivers and driver/sales workers Delivery Truck Drivers and Driver/Sales Workers

Delivery truck drivers and driver/sales workers pick up, transport, and drop off packages and small shipments within a local region or urban area.

High school diploma or equivalent $38,220
Heavy and tractor-trailer truck drivers Heavy and Tractor-trailer Truck Drivers

Heavy and tractor-trailer truck drivers transport goods from one location to another.

Postsecondary nondegree award $49,920
Material moving machine operators Material Moving Machine Operators

Material moving machine operators use equipment to transport objects.

See How to Become One $41,730
Material recording clerks Material Recording Clerks

Material recording clerks track product information in order to keep businesses and supply chains on schedule.

High school diploma or equivalent $40,490
Water transportation occupations Water Transportation Workers

Water transportation workers operate and maintain vessels that take cargo and people over water.

See How to Become One $66,100

Information provided by CareerFitter, LLC and other sources.

Sections of this page includes information from the O*NET 27.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.

CareerFitter, LLC has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.