Maids & Housekeeping Cleaners
Education Details
Summary of What they do:
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
Tasks On The Job
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
- Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Dust and polish furniture and equipment.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Hang draperies and dust window blinds.
- Keep storage areas and carts well-stocked, clean, and tidy.
- Move and arrange furniture and turn mattresses.
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
- Polish silver accessories and metalwork, such as fixtures and fittings.
- Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
- Replace light bulbs.
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
- Request repair services and wait for repair workers to arrive.
- Sort clothing and other articles, load washing machines, and iron and fold dried items.
- Sort, count, and mark clean linens and store them in linen closets.
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
AI and This Career
The chance AI takes over most of this job in the next 10 years.
Why this score
- Housekeeping tools can prefill room cleaning checklists, flag cart stock gaps and stage lost-and-found notes. They do not make a room or detail a bathroom.
- Hotels remain accountable for cleanliness standards, and the work still needs a person with supplies in the room.
- Beyond the checklist, the job is making beds, changing linens, detailing bathrooms and leaving a room guests will accept.
- Demand is about flat as travel recovers while hotels keep pushing productivity tools without removing attendants.
- What actually happens: AI helps with cleaning checklists, and housekeepers keep making rooms, changing linens and detailing bathrooms.
How AI helps
Tools can prefill room cleaning checklists, flag gaps in cart stock lists, and stage lost-and-found note cards for the maids.
What stays human
Making rooms, changing linens, and detailing bathrooms stay with the housekeeper.
How we rated it: By our count, 2 of the 20 tasks O*NET lists for this job are mainly records, admin, or robot-ready physical work, for a replaceable share of about 10%. Exposure means AI could speed up tasks; it does not mean AI does the job. This rating is about replacement within about 10 years, not how much AI the job uses.
Sources: O*NET OnLine 37-2012.00 tasks (2026); Eloundou et al., "GPTs are GPTs" (2023): exposure score 0.00 of 1 (the middle of 923 jobs is 0.36); ILO Working Paper 140 (2025): ISCO 5152 rated "not exposed" (task score 0.20 of 1); Maids and housekeeping cleaners. BLS Employment Projections 2025-35 (Table 1.2 / nationalMatrix, https://www.bls.gov/emp/tables/occupational-projections-and-characteristics.htm): projected employment change 0.6%.
PERSONALITY
| Your Assessment Results |
CAREER CHARACTERISTICS
Importance
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83% | Self-Control  -  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. | |
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82% | Attention to Detail  -  Job requires being careful about detail and thorough in completing work tasks. | |
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81% | Dependability  -  Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
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81% | Cooperation  -  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
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79% | Integrity  -  Job requires being honest and ethical. | |
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79% | Independence  -  Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. | |
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76% | Stress Tolerance  -  Job requires accepting criticism and dealing calmly and effectively with high-stress situations. | |
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76% | Adaptability/Flexibility  -  Job requires being open to change (positive or negative) and to considerable variety in the workplace. | |
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76% | Concern for Others  -  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. | |
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71% | Initiative  -  Job requires a willingness to take on responsibilities and challenges. | |
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67% | Persistence  -  Job requires persistence in the face of obstacles. | |
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64% | Achievement/Effort  -  Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. | |
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61% | Social Orientation  -  Job requires preferring to work with others rather than alone, and being personally connected with others on the job. | |
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53% | Leadership  -  Job requires a willingness to lead, take charge, and offer opinions and direction. | |
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52% | Analytical Thinking  -  Job requires analyzing information and using logic to address work-related issues and problems. | |
| Your Assessment Results |
IMPORTANT STRENGTHS
Importance
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85% | Realistic  -  Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services. | |
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60% | Conventional  -  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources. | |
| Your Assessment Results |
WORK VALUES
Importance
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72% | Relationships  -  Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. | |
APTITUDES
| Your Assessment Results |
ABILITIES | SKILLS
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53% | Trunk Strength  -  The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing. | |
| Your Assessment Results |
TASKS | ACTIVITIES
Importance
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71% | Performing General Physical Activities  -  Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. | |
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60% | Assisting and Caring for Others  -  Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. | |
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58% | Performing for or Working Directly with the Public  -  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. | |
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58% | Communicating with Supervisors, Peers, or Subordinates  -  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. | |
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57% | Getting Information  -  Observing, receiving, and otherwise obtaining information from all relevant sources. | |
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54% | Handling and Moving Objects  -  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. | |
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52% | Organizing, Planning, and Prioritizing Work  -  Developing specific goals and plans to prioritize, organize, and accomplish your work. | |
| Your Assessment Results |
CONTEXT | ATTRIBUTES
Importance
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95% | Spend Time Standing  -  How much does this job require standing? | |
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94% | Spend Time Making Repetitive Motions  -  How much does this job require making repetitive motions? | |
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87% | Spend Time Walking or Running  -  How much does this job require walking or running? | |
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87% | Spend Time Bending or Twisting Your Body  -  How much does this job require bending or twisting your body? | |
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85% | Face-to-Face Discussions with Individuals and Within Teams  -  How frequently does your job require face-to-face discussions with individuals and within teams? | |
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82% | Indoors, Environmentally Controlled  -  How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)? | |
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77% | Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets  -  How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets? | |
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76% | Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls  -  How much does this job require using your hands to handle, control, or feel objects, tools or controls? | |
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73% | Work With or Contribute to a Work Group or Team  -  How important is it to work with or contribute to a work group or team in this job? | |
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73% | Time Pressure  -  How often does this job require the worker to meet strict deadlines? | |
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69% | Contact With Others  -  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? | |
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69% | Exposed to Contaminants  -  How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)? | |
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66% | Importance of Being Exact or Accurate  -  How important is being very exact or highly accurate in performing this job? | |
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64% | Spend Time Kneeling, Crouching, Stooping, or Crawling  -  How much does this job require kneeling, crouching, stooping or crawling? | |
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59% | Determine Tasks, Priorities and Goals  -  How much freedom does the worker have in determining the tasks, priorities, or goals of the job? | |
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57% | Deal With External Customers or the Public in General  -  How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job? | |
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55% | Freedom to Make Decisions  -  How much decision making freedom, without supervision, does the job offer? | |
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54% | Health and Safety of Other Workers  -  How much responsibility is there for the health and safety of others in this job? | |
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