Education:
44%
High School Diploma - or the equivalent (for example, GED)
37%
Less than a High School Diploma
First-Line Supervisors of Food Preparation & Serving Workers
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Job Outlook:
None
Education:
High school diploma or equivalent
Salary
High:
$59,650.00
Average:
$41,020.00
Hourly
Average:
$19.72
What they do:
Directly supervise and coordinate activities of workers engaged in preparing and serving food.
On the job, you would:
- Perform various financial activities, such as cash handling, deposit preparation, and payroll.
- Resolve customer complaints regarding food service.
- Compile and balance cash receipts at the end of the day or shift.
Personality
| A3 | Your Strengths | Importance |
Characteristics of this Career |
|---|---|---|---|
|
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86% | Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations. | |
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84% | Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
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83% | Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
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80% | Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. | |
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80% | Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. | |
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79% | Integrity - Job requires being honest and ethical. | |
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77% | Initiative - Job requires a willingness to take on responsibilities and challenges. | |
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75% | Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. | |
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75% | Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. | |
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74% | Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. | |
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72% | Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. | |
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66% | Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. | |
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65% | Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. | |
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65% | Persistence - Job requires persistence in the face of obstacles. |
| A3 | Your Strengths | Importance |
Strengths |
|---|---|---|---|
|
|
100% | Enterprising - Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law. | |
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83% | Conventional - Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources. |
| A3 | Your Strengths | Importance |
Values of the Work Environment |
|---|---|---|---|
|
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78% | Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. | |
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61% | Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. | |
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61% | Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
Aptitude
| A3 | Your Strengths | Importance |
Abilities | Cognitive, Physical, Personality |
|---|---|---|---|
|
|
75% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. | |
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75% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. | |
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72% | Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. | |
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72% | Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. | |
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66% | Speech Recognition - The ability to identify and understand the speech of another person. | |
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66% | Speech Clarity - The ability to speak clearly so others can understand you. |
Job Details
Responsibilities
Manage food service operations or parts of operations.
Clean food preparation areas, facilities, or equipment.
Monitor food services operations to ensure procedures are followed.
Perform human resources activities.
Train food preparation or food service personnel.
Perform human resources activities.
Cut cooked or raw foods.
Prepare foods for cooking or serving.
Record operational or production data.
Plan menu options.
Plan menu options.
Balance receipts.
Communicate with customers to resolve complaints or ensure satisfaction.
Train food preparation or food service personnel.
Inspect facilities, equipment or supplies to ensure conformance to standards.
Maintain food, beverage, or equipment inventories.
Coordinate activities of food service staff.
Estimate supplies, ingredients, or staff requirements for food preparation activities.
Manage food service operations or parts of operations.
Coordinate timing of food production activities.
Perform human resources activities.
Present food or beverage information or menus to customers.
Assist customers with seating arrangements.
Process customer bills or payments.
Estimate supplies, ingredients, or staff requirements for food preparation activities.
Order materials, supplies, or equipment.
Schedule dining reservations.
Manage food service operations or parts of operations.
Schedule equipment maintenance.
Evaluate quality of materials or products.
| A3 | Your Strengths | Importance |
Attributes & Percentage of Time Spent |
|---|---|---|---|
|
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100% | Indoors, Environmentally Controlled - How often does this job require working indoors in environmentally controlled conditions? | |
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96% | Contact With Others - How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? | |
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95% | Physical Proximity - To what extent does this job require the worker to perform job tasks in close physical proximity to other people? | |
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94% | Deal With External Customers - How important is it to work with external customers or the public in this job? | |
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93% | Work With Work Group or Team - How important is it to work with others in a group or team in this job? | |
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92% | Frequency of Decision Making - How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? | |
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90% | Spend Time Standing - How much does this job require standing? | |
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90% | Responsibility for Outcomes and Results - How responsible is the worker for work outcomes and results of other workers? | |
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87% | Responsible for Others' Health and Safety - How much responsibility is there for the health and safety of others in this job? | |
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87% | Face-to-Face Discussions - How often do you have to have face-to-face discussions with individuals or teams in this job? | |
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87% | Importance of Being Exact or Accurate - How important is being very exact or highly accurate in performing this job? | |
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86% | Impact of Decisions on Co-workers or Company Results - What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? | |
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86% | Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets - How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets? | |
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85% | Deal With Unpleasant or Angry People - How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? | |
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85% | Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - How much does this job require using your hands to handle, control, or feel objects, tools or controls? | |
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83% | Coordinate or Lead Others - How important is it to coordinate or lead others in accomplishing work activities in this job? | |
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83% | Freedom to Make Decisions - How much decision making freedom, without supervision, does the job offer? | |
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82% | Telephone - How often do you have telephone conversations in this job? | |
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79% | Time Pressure - How often does this job require the worker to meet strict deadlines? | |
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75% | Spend Time Walking and Running - How much does this job require walking and running? | |
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74% | Structured versus Unstructured Work - To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? | |
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73% | Exposed to Minor Burns, Cuts, Bites, or Stings - How often does this job require exposure to minor burns, cuts, bites, or stings? | |
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72% | Frequency of Conflict Situations - How often are there conflict situations the employee has to face in this job? | |
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70% | Spend Time Making Repetitive Motions - How much does this job require making repetitive motions? | |
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68% | Electronic Mail - How often do you use electronic mail in this job? | |
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67% | Very Hot or Cold Temperatures - How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures? | |
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65% | Importance of Repeating Same Tasks - How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? |
| A3 | Your Strengths | Importance |
Tasks & Values |
|---|---|---|---|
|
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78% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. | |
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77% | Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. | |
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73% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. | |
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72% | Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. | |
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71% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. | |
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69% | Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks. | |
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68% | Monitoring Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. | |
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68% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. | |
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68% | Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. | |
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67% | Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. | |
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67% | Inspecting Equipment, Structures, or Materials - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. | |
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67% | Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. | |
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65% | Judging the Qualities of Objects, Services, or People - Assessing the value, importance, or quality of things or people. |