Does this career fit your work personality?
Begin The Career Assessment Test
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Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
| A3 | Your Strengths | Importance |
Characteristics of this Career |
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90% | Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
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85% | Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. | |
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83% | Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations. | |
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81% | Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. | |
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80% | Integrity - Job requires being honest and ethical. | |
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80% | Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. | |
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80% | Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
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72% | Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. | |
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69% | Persistence - Job requires persistence in the face of obstacles. |
| A3 | Your Strengths | Importance |
Strengths |
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95% | Conventional - Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources. | |
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61% | Enterprising - Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law. |
| A3 | Your Strengths | Importance |
Values of the Work Environment |
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78% | Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. | |
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61% | Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
| A3 | Your Strengths | Importance |
Abilities | Cognitive, Physical, Personality |
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78% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. | |
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78% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. | |
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75% | Speech Recognition - The ability to identify and understand the speech of another person. | |
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75% | Speech Clarity - The ability to speak clearly so others can understand you. |
| A3 | Your Strengths | Importance |
Attributes & Percentage of Time Spent |
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100% | Telephone - How often do you have telephone conversations in this job? | |
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100% | Contact With Others - How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? | |
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90% | Electronic Mail - How often do you use electronic mail in this job? | |
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90% | Face-to-Face Discussions - How often do you have to have face-to-face discussions with individuals or teams in this job? | |
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87% | Frequency of Decision Making - How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? | |
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85% | Deal With External Customers - How important is it to work with external customers or the public in this job? | |
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84% | Work With Work Group or Team - How important is it to work with others in a group or team in this job? | |
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84% | Deal With Unpleasant or Angry People - How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? | |
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83% | Indoors, Environmentally Controlled - How often does this job require working indoors in environmentally controlled conditions? | |
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73% | Importance of Being Exact or Accurate - How important is being very exact or highly accurate in performing this job? | |
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70% | Letters and Memos - How often does the job require written letters and memos? | |
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69% | Physical Proximity - To what extent does this job require the worker to perform job tasks in close physical proximity to other people? | |
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68% | Freedom to Make Decisions - How much decision making freedom, without supervision, does the job offer? | |
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67% | Spend Time Sitting - How much does this job require sitting? | |
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65% | Spend Time Making Repetitive Motions - How much does this job require making repetitive motions? |
| A3 | Your Strengths | Importance |
Tasks & Values |
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87% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. | |
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79% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. | |
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76% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. | |
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74% | Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. | |
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70% | Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. | |
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68% | Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |